Tourey

Tourey Terms of Service

Last updated October 10, 2026

Introduction

These Terms of Service ("Terms") govern your use of the Tourey mobile application ("App") operated by Tourey LLC ("Tourey," "we," "us," or "our"), a California limited liability company.

By downloading, installing, or using the App, you agree to these Terms. If you do not agree, do not use the App.

These Terms should be read alongside our Privacy Policy, which explains how we collect and use your information, and our Refund Policy, which explains refunds for purchases made on our website. Both are available in the App and on our website.

Eligibility

You must be at least 16 years old to use Tourey. By creating an account, you confirm that you are 16 or older. We collect your date of birth at registration to verify this. If we discover that a user is under 16, we will immediately terminate their account and delete their data.

You may only create one account. Creating multiple accounts to evade a suspension or ban is prohibited.

If you are under 16, you represent that your parent or legal guardian has reviewed and agreed to these Terms on your behalf. Upon registration by a user who provides a date of birth indicating they are between under 16, we will automatically send a notification email to the parent or guardian email address provided at sign-up. The parent or guardian must complete a verification step included in that email to confirm consent. Until consent is confirmed, the minor's account will be restricted to basic browsing features only. If consent is not received within 7 days of registration, the account will be suspended. Parents or guardians may revoke consent and request account deletion at any time by contacting us at the address in the Contact section.

Accounts

Registration. You may sign up with Google, Sign in with Apple, or an email address and password. When you register, we collect your full name, email address, username, date of birth, and authentication credentials. You must provide accurate information and keep it up to date.

Username. Your username is permanent once chosen. Choose carefully — it cannot be changed. However, if you have a valid data correction request under applicable law (including the CCPA), please contact us at the address below and we will review your request.

Account security. You are responsible for keeping your password secure and for all activity that occurs under your account. Notify us immediately at the contact address below if you suspect unauthorized access.

Profile privacy. You can set your profile and posts to public or private at any time in your account settings. Private accounts are treated as described in the User Content section below.

Account deletion. You can delete your account at any time from within the App (Settings), or by contacting us at the address in the Contact section. See the Termination section for what happens next.

Suspension. We may suspend or terminate your account if you violate these Terms. See the Termination section for details.

User Content

What you own. You retain ownership of all photos, videos, reviews, itineraries you create yourself, place submissions, and other content you post to Tourey ("Your Content"). Content generated by our AI features is not Your Content; see the Intellectual Property section.

Marketing notice. Before your first upload or place submission from a public account, Tourey will display a one-time notice informing you that we may use your submitted content in our social media channels and promotional materials. You will have the option to select "Don't show again," which acknowledges that you have read and understood this notice and that you consent to this potential use going forward. You may opt out of marketing use at any time regardless of this setting by contacting us at tourey2026@gmail.com with the subject line "Marketing Opt-Out," by switching your account to private, or by deleting the relevant content from the App.

Operating license. By posting Your Content, you grant Tourey LLC a non-exclusive, royalty-free, worldwide license to host, store, display, reproduce, and distribute Your Content as needed to operate the App, according to the visibility you choose. We may sublicense these rights only to service providers who help us operate the App, and only for that purpose.

Marketing license (public accounts only). If you post Your Content from a public account, you also grant Tourey LLC a non-exclusive, royalty-free, worldwide license to use, reproduce, display, distribute, and promote that content in our social media channels and promotional materials. We will not alter your content in a misleading way or use it to imply an endorsement you have not made. We will not sell or license Your Content to unaffiliated third-party advertisers. You may opt out of marketing use at any time as described in the Marketing notice above. We will exclude your content from future marketing use within a reasonable time of receiving your request. For full details on how we handle your content, see our Privacy Policy.

Private accounts are excluded. If your account is set to private, we will not use your photos, videos, reviews, or any other content in our marketing, social media, or advertising, and the marketing license above does not apply to your content. If you change your account from public to private, we will stop using your content in new promotional materials and will remove it from existing materials within a reasonable time. Materials already distributed through third parties, such as social media posts that have been shared or reposted, may remain outside our control.

Your representations. By posting content, you represent that: (a) you own it or have the right to post it; (b) it does not infringe any third-party intellectual property rights; (c) it does not violate anyone's privacy or publicity rights; and (d) it complies with these Terms.

Content you can post. Tourey supports photos, videos, place reviews and descriptions, place submissions, trip itineraries, and community Q&A posts.

Default visibility. New content follows your profile's privacy setting (public or private) at the time of posting.

Deleting your content. You can delete your own posts at any time. Deleted content is removed from the App, though brief residual copies may exist in backups during normal system operations.

Prohibited Conduct

You agree not to:

  1. Post content that is illegal, defamatory, obscene, harassing, threatening, or hateful toward any person or group.
  2. Post content that infringes any copyright, trademark, or other intellectual property right.
  3. Post content that contains nudity, graphic violence, or sexually explicit material.
  4. Impersonate another person, brand, or entity, or misrepresent your affiliation with any person or organization.
  5. Post false or misleading reviews, place information, or travel content.
  6. Spam, solicit, or send unsolicited commercial messages to other users.
  7. Use the App to collect other users' personal information without their consent.
  8. Attempt to gain unauthorized access to other accounts, our servers, or any part of the App's infrastructure.
  9. Use automated bots, scrapers, or scripts to access or collect data from the App without our written permission.
  10. Circumvent, disable, or interfere with security features, rate limits, or access controls.
  11. Create multiple accounts to evade a suspension or ban.
  12. Use the App in any way that violates applicable local, national, or international laws or regulations.
  13. Use the AI features to generate content that is unlawful or that violates the usage policies of our AI provider.

We reserve the right to remove any content that violates these rules and to suspend or terminate accounts of users who repeatedly or seriously violate them.

AI Features

Tourey includes AI-powered features: Discover (place recommendations), Trip Planner (itinerary generation), and ToureyAI (travel Q&A chat), all powered by Anthropic's Claude models.

Not professional advice. AI-generated content is for informational and planning purposes only. It is not professional travel, legal, medical, financial, or safety advice. Always verify important information — such as visa requirements, health precautions, and local conditions — from official and authoritative sources before travelling.

Accuracy. AI recommendations may be inaccurate, out of date, or unsuitable for your specific circumstances. Tourey does not warrant the accuracy of any AI-generated output. You use AI features at your own risk.

Your inputs. Please do not enter sensitive personal information (such as health details, government ID numbers, or financial account numbers) into AI features.

Rate limits. To ensure fair access, AI features are subject to usage limits, which are currently:

  • Discover (free tier): 5 AI requests per day.
  • Discover (premium): 45 AI requests per day.
  • Trip Planner (premium only): 20 requests per day, 180 per month.

We may change these limits from time to time.

Premium requirement. Discover is available to all users within the free-tier limits. Trip Planner is available to premium subscribers only. Premium subscribers receive higher Discover limits.

Premium Features and Payments

What premium includes. A Tourey premium subscription unlocks: Trip Planner (AI itinerary generation), higher Discover AI limits, ad-free browsing, and access to up to 200 places per city.

Pricing. Tourey Premium is currently available at $6.99 per month or at an annual rate. The price is shown to you before you purchase.

How to purchase. Premium may be purchased on the Tourey website or through in-app purchase via Apple's App Store (and Google Play, where we offer it). Our order process for website purchases is conducted by our online reseller Paddle (Paddle.com Market Limited and its affiliates). Paddle is the merchant of record for all website orders, and it provides customer service for those orders and handles refunds and returns. Website purchases are also subject to Paddle's Checkout Buyer Terms. Apple and Google are not responsible for purchases made on our website.

Billing. Premium subscriptions are billed on a recurring basis (monthly or annually) and renew automatically until you cancel. Payment is charged to the payment method you used at confirmation of purchase and at the start of each renewal period, by Paddle for website purchases or by Apple or Google for in-app purchases. Applicable taxes may be added and are shown at checkout.

Cancellation. If you purchased on our website, you may cancel at any time using the cancellation link in your Paddle receipt email or from your account on our website, or by contacting us at tourey2026@gmail.com. If you purchased through the App Store or Google Play, cancel through your account settings there. Cancellation takes effect at the end of the current billing period; you retain premium access until then.

Refunds. For purchases made on our website, you may request a refund within 14 days of your original purchase. Refunds are processed by Paddle, so you can request one at paddle.net or through the link in your Paddle receipt, or email us at tourey2026@gmail.com with the subject line "Refund Request" and your registered email address and we will help you submit it. Requests made after 14 days are not eligible for a refund, except where required by law. See our Refund Policy for details. Purchases made through Apple or Google are refunded by Apple or Google according to their respective refund policies.

Price changes. We may change subscription pricing with at least 30 days' notice. If you do not cancel before the price change takes effect, your continued subscription constitutes acceptance of the new price, except where Apple or Google requires your separate approval for subscriptions purchased through them.

Guest Mode

You may use Tourey without creating an account in Guest Mode. As a guest, you can browse the map, watch videos, and view place listings. Viewing content as a guest still counts toward a post's view count, the same as it would for a logged-in user.

Guests cannot: post content, reply to community Q&A, use AI features, follow other users, like or react to posts, earn points, make bookings, or access premium features. An account is required for all of those.

Intellectual Property

Tourey's property. The App, its design, code, place database (including AI-generated place descriptions and information compiled from publicly available sources), branding, logos, and all content created by Tourey are owned by Tourey LLC and protected by copyright, trademark, and other intellectual property laws. Information from public sources remains subject to the rights of its original owners.

You may not copy, reproduce, distribute, or create derivative works from any of Tourey's property without our prior written permission.

AI-generated outputs. Trip itineraries, place recommendations, and other content generated by Tourey's AI features are owned by Tourey LLC and licensed to you for your personal, non-commercial use only. You do not acquire any ownership rights in AI-generated outputs. You may not resell, sublicense, or commercially exploit AI-generated outputs in any form. Itineraries or other content that you write or edit yourself remain Your Content.

Map data. Interactive map features are powered by Mapbox. Map data is subject to Mapbox's terms and is not owned by Tourey.

Feedback. If you send us suggestions or feedback about the App, you grant us the right to use that feedback without any obligation to compensate you.

If you believe content on Tourey infringes your copyright, send a notice to our designated agent at tourey2026@gmail.com with the subject line "Copyright Notice." Your notice should identify the copyrighted work, identify the content you believe infringes it and where it appears in the App, include your contact details, state that you have a good-faith belief the use is not authorized, and state under penalty of perjury that the information is accurate and that you are the owner or authorized to act for the owner, with your signature. We will respond as required by the Digital Millennium Copyright Act, may remove the content, and may terminate the accounts of repeat infringers.

Third-Party Services

Tourey integrates with third-party services including Firebase, Google Cloud, Mapbox, Anthropic, Expo, Apple, Google, and Paddle. Your use of the App may be subject to those services' own terms and privacy policies.

Bookings. If Tourey enables booking features (restaurants, hotels, or other travel services), those bookings may be fulfilled and paid for through third-party providers under their own terms. Tourey is not a party to the contract between you and any third-party provider and is not responsible for their services, cancellation policies, or charges. Tourey may earn a commission or referral fee from some providers, and we will label sponsored or affiliate listings.

External links. The App may contain links to third-party websites or services. We are not responsible for the content or practices of those sites.

Tourey is not liable for any failure, error, or harm caused by third-party services.

Content Moderation

All user-submitted content — including photos, videos, place submissions, and text descriptions — is subject to review before or after publication.

How it works. Content may be screened by automated AI tools for safety violations, and is also subject to manual review by Tourey admins. We reserve the right to remove any content that violates these Terms, our community standards, or applicable law, without notice.

Zero tolerance. Tourey has no tolerance for objectionable content or abusive users. This includes content that is hateful, harassing, sexually explicit, graphically violent, or that exploits or endangers children. We will remove such content, may suspend or terminate offending accounts, and may report illegal content to the authorities.

Reporting and blocking. You can report content or users you believe violate these Terms using the in-app report feature, and you can block other users at any time. We review reports and aim to act on them promptly, generally within 24 hours.

No obligation to monitor. We actively screen content as described above; however, we are not obligated to review every piece of content posted to the App, and we do not assume liability for content we do not identify or remove.

Termination

By Tourey. We may suspend or permanently terminate your account at any time, with or without notice, if we determine that you have violated these Terms, engaged in fraudulent or harmful activity, or for any other reason at our sole discretion. We will generally warn users before terminating for a first or minor violation.

By you. You may delete your account at any time from within the App (Settings) or by contacting us at the address in the Contact section. Once your account deletion is confirmed, we will delete your personal data within 30 days, except where retention is required by law.

Effect of termination. Upon termination, your license to use the App ends immediately. Content you posted may remain visible if it was embedded or shared by others, subject to our standard data retention practices.

Disclaimers

THE APP IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.

Place information. Place listings, hours, prices, ratings, and other information in the App come from public sources, users, and AI systems and may be inaccurate, incomplete, or out of date. Always verify important details directly with the venue or service provider before making a booking or travel decision.

Travel safety. Tourey does not assess or warrant the safety of any destination, neighborhood, activity, or travel route. Travel conditions change rapidly. You are solely responsible for your own safety and for obtaining appropriate travel insurance, health precautions, and legal documentation (such as visas) for your trip.

AI accuracy. AI-generated itineraries and recommendations may contain errors. We do not guarantee the accuracy, completeness, or suitability of any AI output for your specific situation.

Service availability. We do not guarantee that the App will be available at all times or without interruption.

Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, TOUREY LLC AND ITS OFFICERS, EMPLOYEES, AND AGENTS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOSS OF PROFITS, DATA, OR GOODWILL, ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF THE APP.

OUR TOTAL LIABILITY TO YOU FOR ANY CLAIM ARISING FROM THESE TERMS OR YOUR USE OF THE APP SHALL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID TO TOUREY IN THE 12 MONTHS PRECEDING THE CLAIM, OR (B) USD $100.

Indemnification. You agree to indemnify and hold harmless Tourey LLC and its officers, employees, and agents from any claims, damages, losses, and expenses (including reasonable legal fees) arising out of: (a) your use of the App; (b) Your Content; (c) your violation of these Terms; or (d) your violation of any third-party right.

Governing Law and Disputes

Governing law. These Terms are governed by the laws of the State of California, United States, without regard to its conflict of law provisions.

Informal resolution. Before filing any formal legal claim, you agree to contact us at the address below and give us 30 days to attempt to resolve the dispute informally.

Dispute resolution. We are a small, early-stage startup and our first priority is taking care of our users. If you have any issue with the App or your account, please reach out to us directly at tourey2026@gmail.com and we will do our best to resolve it quickly and fairly. We believe most issues can be resolved through direct communication.

No class actions. To the extent permitted by law, you waive any right to bring or participate in a class action, collective action, or representative proceeding against Tourey.

Jurisdiction. For any dispute not resolved informally, you agree to submit to the exclusive jurisdiction of the state and federal courts located in Santa Clara County, California (San Jose).

Apple App Store Terms

If you download the App from Apple's App Store, the following also applies:

  1. Acknowledgment. These Terms are between you and Tourey LLC only, not Apple Inc. ("Apple"). Tourey, not Apple, is solely responsible for the App and its content.
  2. Scope of license. The license granted to you is a limited, non-transferable license to use the App on Apple-branded devices that you own or control, as permitted by the Usage Rules in the App Store Terms of Service.
  3. Maintenance and support. Tourey is solely responsible for providing any maintenance and support for the App. Apple has no obligation to provide any maintenance or support.
  4. Warranty. If the App fails to conform to any applicable warranty, you may notify Apple, and Apple will refund the purchase price of the App to you, if any. To the maximum extent permitted by law, Apple has no other warranty obligation with respect to the App. Any other claims, losses, liabilities, damages, costs, or expenses attributable to a failure to conform to a warranty are Tourey's responsibility.
  5. Product claims. Tourey, not Apple, is responsible for addressing any claims relating to the App or your possession or use of it, including product liability claims, claims that the App fails to meet legal or regulatory requirements, and consumer protection claims.
  6. Intellectual property claims. If a third party claims that the App infringes its intellectual property rights, Tourey, not Apple, is solely responsible for the investigation, defense, settlement, and discharge of the claim.
  7. Legal compliance. You represent that you are not located in a country subject to a U.S. government embargo or designated by the U.S. government as a "terrorist supporting" country, and that you are not on any U.S. government list of prohibited or restricted parties.
  8. Developer contact. Questions, complaints, or claims about the App can be sent to Tourey LLC, tourey2026@gmail.com.
  9. Third-party terms. You must comply with applicable third-party terms, such as your wireless data service agreement, when using the App.
  10. Third-party beneficiary. Apple and its subsidiaries are third-party beneficiaries of these Terms. Once you accept these Terms, Apple will have the right (and will be deemed to have accepted the right) to enforce these Terms against you as a third-party beneficiary.

General Terms

Entire agreement. These Terms and our Privacy Policy are the entire agreement between you and Tourey regarding the App and replace any prior agreements.

Severability. If any part of these Terms is found unenforceable, the rest will remain in effect.

No waiver. If we do not enforce a right under these Terms, that is not a waiver of that right.

Assignment. You may not assign or transfer these Terms without our consent. We may assign them as part of a merger, acquisition, or sale of assets.

Changes to These Terms

We may update these Terms from time to time. If we make material changes, we will notify you by push notification or by a prominent in-app notice at least 14 days before the changes take effect. Your continued use of the App after the effective date of revised Terms constitutes your acceptance of the changes. If you do not agree with the updated Terms, you must stop using the App and delete your account.

Contact Us

For questions about these Terms, to report a violation, or to request account deletion, please contact:

Tourey LLC | Email: tourey2026@gmail.com | California, United States

For legal notices, please use the subject line "Legal Notice" so we can route your message appropriately.